This Privacy Policy explains how Dodo Apps (“we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you use the Tear Away mobile application and any related websites or services (collectively, the “Service”).
Summary
- We collect account, app usage, purchase, and (if you choose) sobriety tracking data to run the app.
- We use this data to provide core features, sync, customer support, analytics, and compliance.
- We do not sell your personal information.
1) Information We Collect
Information you provide
- Account data: name/alias, email, password or sign-in tokens (e.g., Sign in with Apple).
- Sobriety entries: days tracked, goals, notes, milestones, streaks, and preferences you manually enter.
- Support messages: content of emails or in-app requests you send us.
Information collected automatically
- Device & diagnostics: app version, device model, OS version, crash logs, performance data.
- Usage data: feature interactions, timestamps, and session metadata (aggregated/hashed where possible).
- Purchase data: subscription status, product identifiers, and receipts needed to verify in-app purchases (via Apple and our purchase SDK).
Optional integrations
- Third-party SDKs: We may use trusted providers to handle subscriptions/billing, analytics, and diagnostics (e.g., Apple In-App Purchase, RevenueCat, Firebase Crashlytics/Analytics). These providers process limited data on our behalf to operate the Service.
2) How We Use Your Information
- Provide, maintain, and improve the Service and its features (tracking, streaks, backups, restore).
- Process and validate purchases and subscriptions, manage entitlements, and prevent fraud.
- Send important notices (service, security, subscription status, changes to terms/policy).
- Analyze aggregate usage to improve stability, performance, and user experience.
- Provide user support and respond to requests.
- Comply with legal obligations and enforce our Terms.
3) Legal Bases (EEA/UK users)
- Contract: to deliver the Service you requested.
- Legitimate interests: to secure, improve, and support the Service.
- Consent: where required (e.g., certain analytics/notifications). You can withdraw consent at any time in settings or by contacting us.
- Legal obligation: to meet applicable laws and tax/accounting rules.
4) How We Share Information
- Service providers/Processors: hosting, analytics, error reporting, customer support, and subscription management. They are bound by confidentiality and only use data as instructed by us.
- Platform operators: Apple (App Store / payments) receives purchase data necessary to validate transactions.
- Legal & safety: to comply with law, enforce terms, or protect rights, safety, and security.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy.
- We do not sell your personal information.
5) Data Retention
We retain personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time (see “Your Rights”).
6) Your Rights & Choices
- Access / Portability: get a copy of your data.
- Correction: update inaccurate information.
- Deletion: request that we delete your data, subject to lawful exceptions.
- Opt-out of marketing emails: use the unsubscribe link or contact us.
- Privacy laws: Depending on your location (e.g., GDPR/UK GDPR, CCPA/CPRA), you may have additional rights. We will not discriminate against you for exercising privacy rights.
7) International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses) to protect your information.
8) Children’s Privacy
The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to delete it.
9) Security
We use administrative, technical, and organizational measures appropriate to the risks of processing personal information. However, no method of transmission or storage is 100% secure.
10) Health Information Notice
Tear Away allows you to record sobriety-related information for personal tracking. We are not a healthcare provider and the Service is not intended for medical diagnosis or treatment. Unless otherwise stated, information you enter is not protected by HIPAA. For medical advice, consult a qualified professional.
11) Third-Party Links
The Service may contain links to third-party sites or services. We are not responsible for their privacy practices. Review their policies before providing personal information.
12) Changes to This Policy
We may update this Policy from time to time. We will post the updated version here and update the “Last updated” date. Material changes may also be communicated in-app or by email.
13) Contact Us
Tear Away Sobriety App
Email: hello@tearaway.app